Terms of Service

Welcome to WebHarbor. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

Services Description

WebHarbor provides website redesign, optimization, and development services including but not limited to:

• Website audits and performance analysis
• Website redesign and modernization
• Mobile optimization and responsive design
• SEO enhancement and optimization
• E-commerce solutions and integrations
• Ongoing maintenance and support services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

User Responsibilities

When using our services, you agree to:

• Provide accurate, current, and complete information during registration and service requests
• Maintain the security of your account credentials and accept responsibility for all activities under your account
• Use our services only for lawful purposes and in accordance with these Terms
• Not engage in any activity that interferes with or disrupts our services
• Not attempt to gain unauthorized access to any portion of our website or systems
• Provide necessary materials, content, and access required for project completion in a timely manner

Intellectual Property Rights

Our Content: The website and its original content, features, and functionality are owned by WebHarbor and are protected by international copyright, trademark, and other intellectual property laws.

Client Content: You retain all rights to any content, materials, or intellectual property you provide to us. By providing such materials, you grant us a license to use them solely for the purpose of delivering our services to you.

Deliverables: Upon full payment, you will own the final deliverables created specifically for your project. We retain the right to showcase completed work in our portfolio unless otherwise agreed in writing.

Payment Terms

• Pricing: All prices are quoted in USD and are subject to change. Custom project pricing will be provided in writing before work begins.
• Payment Schedule: Payment terms will be outlined in your service agreement. Typically, a deposit is required before work begins, with the balance due upon project completion.
• Late Payments: Late payments may result in project delays or suspension of services. Interest may be charged on overdue balances.
• Refunds: Refund policies vary by service type and will be specified in your service agreement. Generally, deposits are non-refundable once work has commenced.

Project Timelines and Revisions

Timelines: Project timelines are estimates and may vary based on project complexity, client responsiveness, and unforeseen circumstances. We will make reasonable efforts to meet agreed-upon deadlines.

Revisions: The number of revisions included in your project will be specified in your service agreement. Additional revisions beyond the agreed scope may incur extra charges.

Warranties and Disclaimers

Service Warranty: We warrant that our services will be performed in a professional and workmanlike manner. We will make reasonable efforts to correct any defects in our work within 30 days of project delivery.

Disclaimer: Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results, rankings, or business outcomes from our services.

Third-Party Services: We are not responsible for the performance, availability, or functionality of third-party services, platforms, or tools integrated into your project.

Limitation of Liability

To the maximum extent permitted by law, WebHarbor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

Termination

Either party may terminate a service agreement with written notice if:

• The other party breaches any material term of the agreement
• The other party becomes insolvent or files for bankruptcy
• Continuation of the project becomes impractical or impossible

Upon termination, you will be responsible for payment for all work completed up to the termination date. We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which WebHarbor operates, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in the courts of competent jurisdiction.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after revisions become effective, you agree to be bound by the revised terms.